SkinB5 products effectively treat and manage all types of acne whilst helping you to maintain healthy skin, naturally.
How long will it be before I receive my package?
Regular Post : 7 – 10 Business Days
Express Post : 3 – 5 Business Days
Regular Post : 2 – 3 Business Days
Express Post : 1 – 2 Business Days
Where does SkinB5 deliver to?
Every country in the world!
Is my package tracked to ensure it arrives on time?
Within Australia – Tracking number is available for both Regular and Express services. Once your order is shipped, a tracking number will be uploaded to your SkinB5 online account against your order number.
International Regular Service – Your package will be sent via Australia Post Pack & Track International service if the shipping address is outside of Australia. Once your order is shipped, a tracking number will be uploaded to your SkinB5 online account against your order number.
International Express Service – We use Australia Post global express servcice. Once your order is shipped, a tracking number will be uploaded to your SkinB5 online account against your order number.
*Sometimes Customs checks may delay delivery, depending on the country you live in, and we will have not control over this additional timeframe.
If you are not at home to receive the package, your local post office will leave a collection card with you to collect your package from your local post office.
Customs, Taxes and Duties
When ordering from SkinB5.com, you’re responsible for making sure that the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country, eg. United Kingdom. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Free Australia wide shipping on all orders $99 and above.
Free Global shipping on all orders $199 and above.